ERP – what is it?

Author

Piotr Znamirowski

Article publication date
2024-07-03
Article update date
2026-02-13

Estimated reading time for the article

8 min

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ERP – definition

ERP (Enterprise Resource Planning) is an IT system that integrates various business and operational processes within organizations, enabling the effective management of enterprise resources. ERP encompasses a wide range of functions, including financial management, human resources, production, sales, warehouse management, procurement, services, and other key areas of a company's operations.

Main features of ERP systems:

  1. Data and process integration: ERP integrates data from various departments within an organization, providing a single and consistent source of information. This eliminates data duplication and streamlines the flow of information within the company.
  2. Process automation: ERP systems automate many routine tasks, such as accounting, inventory management, order processing, and payroll management, which increases efficiency and reduces errors.
  3. Modularity: ERP consists of various modules, each responsible for specific areas of the company's operations (e.g., finance, HR, CRM, production). These modules can be implemented and used independently or as an integrated system.
  4. Central database: ERP runs on one central database that provides access to current and consistent information for all company departments.
  5. Reporting and analytics: ERP systems offer advanced reporting and analytics tools that allow you to track performance, analyze trends, and make informed business decisions.

History of ERP systems

The history of ERP (Enterprise Resource Planning) systems dates back to the 1960s and 1970s, when companies began using computer technology to manage their operations. The first systems were known as MRP (Material Requirements Planning), focusing primarily on inventory and production management. MRP helped companies plan the materials needed for production, optimize inventories, and reduce costs associated with excess inventory.

In the 1980s, MRP systems evolved into MRP II (Manufacturing Resource Planning). This new generation of systems encompassed not only inventory and production management but also integrated financial, sales, and plant planning functions. MRP II introduced a more comprehensive approach to enterprise resource management, enabling better coordination and control over all production processes.

The 1990s saw further evolution of MRP II systems, leading to the emergence of modern ERP systems. ERP integrated all major business processes, including finance, human resources management, sales, marketing, customer relationship management (CRM), and supply chain management. During this period, the first commercial ERP systems were launched, offered by companies such as SAP, Oracle, and Microsoft, gaining popularity among large enterprises seeking to optimize their business operations.

In the 21st century, ERP systems began to utilize internet and cloud technologies, enabling easier access, flexibility, and scalability. Modern ERP solutions are available both on-premises (installed on local servers) and in the cloud (available as online services). The development of mobile technologies, big data, predictive analytics, and artificial intelligence has further improved ERP systems, which now offer advanced analytical tools, real-time reporting, and the ability to integrate with other systems and applications.

Modern ERP systems are key tools supporting enterprise management in a dynamically changing business environment. Thanks to continuous technological development, these systems are becoming increasingly advanced and flexible, enabling companies to better plan, manage, and optimize their resources and processes.

How do ERP systems work?

ERP systems operate on the basis of a database that collects information from all integrated modules.

Data is entered manually or automatically through integration with other systems such as warehouse terminals, barcode scanners, production machines and CRM systems.

The ERP system processes data and generates reports, analyses, and dashboards that provide users with access to the information they need.

Advantages of ERP systems

  • Increased efficiency: Automation and integration of business processes leads to greater operational efficiency.
  • Better control and planning: Data centralization allows for better control over resources and better planning of business activities.
  • Increased transparency: ERP provides complete visibility into your business, making it easier to monitor and control operations.
  • Better customer service: Integrated systems enable faster and more accurate order processing and better customer relationship management.
  • Scalability: ERP systems can be adapted and expanded as your business grows, allowing you to scale your operations without having to change the system.

Cost of implementing an ERP system

The cost of implementing an ERP system is an individual matter and depends on many factors, such as:

1. Size and complexity of the company:

  • Small and medium-sized enterprises (SMEs) typically incur lower costs than large enterprises.
  • The more business processes that need to be integrated with the ERP system, the higher the cost will be.

2. Choosing an ERP system:

  • ERP system prices vary depending on the vendor, functionality and licensing.
  • Popular ERP systems for large companies can cost hundreds of thousands or even millions of zlotys.
  • ERP systems for SMEs can be available starting from several thousand zlotys.

3. Scope of implementation:

  • Full ERP system implementation includes installation, configuration, data migration, user training and after-sales support.
  • Phased implementation is also possible, covering only selected modules or business processes.

4. Customizations and integrations:

  • If the ERP system requires customization to meet the specific needs of the company, this may generate additional costs.
  • Integrating an ERP system with other systems, such as CRM, accounting, or warehouse systems, may also involve additional expenses.

5. Implementation services:

  • Implementing an ERP system usually requires the involvement of consultants with experience in a given system.
  • The cost of implementation services may vary depending on the scope of work and the experience of the consultants.

Approximate prices:

  • Small businesses: from PLN 10,000 to PLN 50,000
  • Medium-sized companies: from PLN 50,000 to PLN 200,000
  • Large companies: from PLN 200,000 and up

ERP integrations with Shopify and Shopify Plus

ERP integration with Shopify is typically accomplished by leveraging both systems' APIs (Application Programming Interfaces). Here are the key steps in the integration process:

  1. Choosing the right ERP: Choose an ERP system that best suits your business needs and is compatible with Shopify. Popular ERP systems that integrate with Shopify include NetSuite, SAP, Microsoft Dynamics, Odoo, and others.
  2. API Usage: Shopify has a well-documented API ( Shopify Rest API and GraphQL) that allows access to data about products, orders, customers, etc. ERP systems also offer APIs to manage various company resources.
  3. Integration tools: There are dedicated integration tools and services like Zapier, Celigo, and Mulesoft that can help you connect Shopify to your ERP system. These are often used to build integrations without the need for advanced coding.
  4. Data mapping: The integration process requires proper data mapping to ensure that information is transferred correctly between systems. For example, product fields such as SKU, name, and price must be correctly correlated in both systems.
  5. Data Synchronization: Determine which data to synchronize and how often. Synchronization can be scheduled in real time or at specific intervals, depending on your business needs.

About the author

Piotr Znamirowski

Business Analyst & Project Manager, specializing in planning and executing implementations, migrations to Shopify and Shopify Plus, and integration with PIM, ERP, and CRM systems. He has over a decade of experience in the IT and eCommerce industries, and has been with Shopify for over six years.

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